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FICO Streamlines Insurance Claims Processing MarketWatch (press release)

To integrate FICO and Microsoft technologies into a comprehensive, end-to-end solution for insurance claims processing. The solution, available now, allows insurers to process claims on a single decisioning platform from first notification of loss (FNOL) all the way through claims payment, resulting in more prompt and accurate adjustment and processing. Microsoft is presenting the solution at the 2010 ACORD LOMA Insurance Systems Forum, which starts today in Las Vegas.

Suited to both auto and general property/casualty claims management, the new offering integrates the award-winning FICO(TM) Blaze Advisor(R) business rules management system (BRMS) into a platform comprising Microsoft Office 2010, Microsoft SharePoint 2010, Microsoft Dynamics CRM and other components. Blaze Advisor automates decisions at critical junctures in the claims process, including the assignment of the claims manager and field adjuster based on attributes reflected in the claim. It also performs a basic fraud check to detect duplicate claim submissions.

Auto Insurance Claims Adjuster - News


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